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"Creativity is intelligence having fun"

- Albert Einstein

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"Creativity is intelligence having fun"

- Albert Einstein
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At Pierre Lorren, customer satisfaction is our utmost priority, hence lending towards our customer-centric approach. If for any reason a customer wants to returns their purchase, we will facilitate with their return immediately. This is subject to the following eligibility criteria.

Eligibility for Returns

  • Items must be returned within 30 days of the delivery date.
  • Items must be in the same condition as received.

Initiating a Return

To initiate a return, please contact us at, with the order number and the details of the items you wish to return. Our customer service team will then provide you with a shipping address.

Return Shipping

  • Customers are responsible for the cost of return shipping
  • We recommend using a trackable shipping method and insuring your package to ensure safe return delivery. Pierre Lorren is not responsible for items lost or damaged during return shipping.


Refunds will be issued within 2 business days of receiving the product.